FAQs (frequently-asked questions)

1. Under the Catalog menu, choose Categories/Products

2. Click on the category name where you want to add the product.

3. Click on new product.

4. You will see a product form to fill out.

Products Status - choose whether your new item is in stock our out of stock.

Date Available - not required. If it is in stock, leave blank. If you chose out of stock, enter the date the product will be available for sale.

Products Manufacturer - use only if you are reselling products made by someone else and you want your customer to know. Manufacturers must be added first. Choose the manufacturer from the drop down menu.

Product is free - mark yes if there is no charge for the product.

Product is Call for Price - mark yes if you do not wish to publish a price, but instead want customers to call you to obtain pricing information.

Product is Priced by Attributes - mark yes only if the product has no base price, but is priced solely by options the customer chooses while purchasing the product.

Tax Class - choose whether the product is a taxable item. Tax will be applied based on the class you choose and the rules already configured for you. For example - if you are required to charge tax to the residents of Texas, choose Taxable Goods for the tax class. Only customers who reside in Texas will be charged tax at checkout.

Products Price (net) - enter the price of the product.

Products Price (Gross) - will automatically populate based on the price you entered and the tax class you chose.

Product is Virtual - choose yes if your produst is downloaded or doesn't require physical shipping.

Always Free Shipping - Choose yes if you do not wish to charge a shipping fee for the product.

Products Quanity Box Shows - choose yes to display a box where the customer can enter the number of that item they would like to purchase (recommended).

Product Quanity Minimum - enter a number if you want to require the customer to purchase AT LEAST a certain number of the product.

Product Quanity Maximun - enter a number if you want to LIMIT THE NUMBER of the item a customer may purchase.

Product Quanity Units - enter a number if the customer must purchase the product in groups. For example, if you want to require that your customer buy the product 3 at a time, enter 3 in the box.

Product Qty Min/Unit Mix - only affects products with attributes. For example, if you sell a product in yellow, blue, green, and red, and have a minimum purchase of 3, turn this feature on if you wish to allow the purchase of one red, one green, and one yellow to meet the required purchase of 3.

Products Description - enter the description of the product.

Products Quanity - enter the number you have in stock. You must enter a number here to keep the product from showing out of stock. Each time the product is purchased, it will be subtracted from your stock. When you restock, you should update this number.

Products Model - enter a product model number or name if there is one. Otherwise, leave blank.

Products Image - click the browse button and navigate to the location of the picture on your hard drive. Once you have chosen your image, click on open or ok (depending on your browser) to upload the image.

Product URL - enter a URL here if you want to link to the manufacturer's page about the product, otherwise, leave blank.

Products weight - enter the actual weight of the product. This is used for shipping fee calculations at checkout. Tare weight is added seperately and has already been configured for you.

Sort Order - enter a number here if you want to override the default order in which the products appear. Otherwise, leave blank.

5. Once you have filled out the form, click on preview.

6. If you are satisfied with the product, click on insert.

7. If you see errors, click on back and make the appropriate changes.

In your admin area, place your cursor ove the catalog menu heading.

Click on the menu item Salemaker.

Click on New Sale

Sale Name - enter a name for your sale, for example Winter Clearance or Grand Opening Sale.

Deduction - enter the amount off, percent off, or new price you want.

Type - specify whether you want the sale to be amout off, percent off, or new price.

Products Pricerange - you can enter a price range to limit the products the sale will affect. Leave blank if you want the sale to affect all products in the categories you choose.

If a product has a special - choose the option that describes how you want sales and specials to interact.

Start Date - enter the date you want the sale to start. If you leave it blank the sale will start immediately.

End Date - enter the date you want the slae to end. If you leave it blank, the sale will not end until you delete it.

Checkboxes - select the categories you want the sale to apply to.

Click on insert

Salemaker Usage Tips:

• Always use a '.' as decimal point in deduction and pricerange.
  


• Enter amounts in the same currency as you would when creating/editing a product.
  


• In the Deduction fields, you can enter an amount or a percentage to deduct,
  or a replacement price. (eg. deduct $5.00 from all prices, deduct 10% from
  all prices or change all prices to $25.00)
  


• Entering a price range narrows down the product range that will be affected. (eg. products from $50.00 to $150.00)
  



• You must choose the action to take if a product is a special and is subject to this sale:
  
  
  
  • Ignore Specials Price - Apply to Product Price and Replace Special
    The salededuction will be applied to the regular price of the product. (eg. Regular price $10.00, Specials price is $9.50, SaleCondition is 10%.The product's final price will show $9.00 on sale. The Specials price is ignored.)
    
  
  
  • Ignore SaleCondition - No Sale Applied When Special Exists
    The salededuction will not be applied to Specials. The Specials price will show just like when there is no sale defined. (eg. Regular price $10.00, Specials price is $9.50,
    SaleCondition is 10%. The product's final price will show $9.50 on sale. The SalesCondition is ignored.)
    
  
  
  • Apply SaleDeduction to Specials Price - Otherwise Apply to Price
    The salededuction will be applied to the Specials price. A compounded price will show. (eg. Regular price $10.00, Specials price is $9.50, SaleCondition is 10%. The product's final price will show $8.55. An additional 10% off the Specials price.)
    
  
  
  
  



• Leaving the start date empty will start the sale immediately.
  


• Leave the end date empty if you do not want the sale to expire.


• Checking a category automatically includes the sub-categories.
  

In your admin area, place your cursor ove the catalog menu heading.

Click on the menu item Specials.

Click on New Product.

Product - choose the product you want to put on special from the list.

Special Price - enter either the new price for the product in decimal format (ie: 49.99) or the percent you want ti take off the price (ie: 20%).

Available Date - enter the date you want the special to begin. If you leave it blank the special will start immediately.

Expiry Date - enter the date you want the special to end. If you leave it blank, the special will continue until you delete it.

Click on insert.

When you log into your admin area, you see three boxes of information. In the box on the left, the seventh line down will be Reviews Pending Approval. If there is a number in the box, that means there is a review for you to look at. Click on the link.

You will be taken to a page that lists all reviews awaiting approval.

Next to each review, there is a square icon that will either be green or red. At this point is it probably red. This means that the review is unapproved. If you just want to approve the review, click the icon. It should turn green. You have approved the review and it will now show up in the reviews section of your store.

If you want to read the review before you approve it, click on the review. Then look all the way to the right column. You will see a button labeled edit. Click on it.

Now you will see the text of the review and you can make changes if you desire. I don't recommend making any real changes to the review. Don't change your customers words, spelling, or grammar. You may make small changes, like replacing a competitor's name or a price, or profanity with asterisks or x. Other than that, changing a review is considered to be very bad form.

Once you are satisfied with the review, click on preview.

Look over the what you see. If you still want to make changes, click back. If it's correct, click on update.

You will be taken back to the list of reviews pending approval. Click on the red icon to approve the review. It should turn green.

If you want to remove the review, click on delete in the right column.

To add additional inventory to your current stock, place your cursor over catalog in the admin menu. Choose Categories/Products from the drop-down menu that appears.

Choose the category that contains the product you want to add stock to.

Find the product in the list, then look the the right side of the product's row. You will see a series of colored, circular icons. Click on the green one with the white e in the center. The e stands for edit.

You should now see the deatiled product entry page. Scroll down toward the bottom until you see the box labeled Products Quanity. Change the number in this box to reflect the accurate count of your current inventory.

Click on preview.

Click on update.

In your admin section, place your mouse pointer over catalogue. From the menu that appears, choose Products Price Manager.

In the first drop down menu at the top, choose the category that contains the product you wish to update. The products in that category should appear in the box below.

Highlight the product in the list you wish to update.

Click on EDIT.

Enter the new price in the box labeled PRICE.

Click on UPDATE.

In your admin section, place your mouse pointer over catalogue. From the menu that appears, choose Categories / Products.

You should see a list of your categories. If the category you want to delete is a subcategory, navigate until you see the category you want to delete in the list.

Find the category in the list, then look the the right side of the category's row. You will see a series of colored, circular icons. Click on the red one with the white x in the center. The x stands for delete.

To delete a product from your catalog, place your cursor over catalog in the admin menu. Choose Categories/Products from the drop-down menu that appears.

Choose the category that contains the product you want to add stock to.

Find the product in the list, then look the the right side of the product's row. You will see a series of colored, circular icons. Click on the red one with the white x in the center. The x stands for delete.

In your admin section, place your mouse pointer over Tools. From the menu that appears, choose Define Pages Editor.

Choose the page you wish to edit from the drop down menu. If you are unsure of the name of the page, navigate to that page in your website and look at the address bar at the top of your browser. The URL should look something like http://www.yoursite.com/index.php?main_page=xxxxx. Where the xxxxx is in the example is where you will find the name of the page.

You will see the content of the page appear in a large box below the menu. You can make your changes here if you know raw HTML.

When you are finished, click on SAVE in the lower right hand corner.

If the page you want to edit does not appear in the drop down menu, you will need to download the file via FTP and make your changes in a text editor locally on your machine, then upload the changed file. You will find the content files in public_html/path to your store/includes/languages/html_includes/your template/define_xxxxx.

You can download screenshots for the answer by clicking on Downloads/Uploads in the main menu on the left and then choosing the common folder.

1. Go to www.usps.com and click on "print a shipping label" in the middle at the top of the page. (screenshot usps1.jpg)

2. Leave the pull down menu set at United States and click on "sign in". (screenshot usps2.jpg)

3. Enter your uiser name and password and click on "sign-in". (screenshot usps3.jpg)

4. Leave that window open. Open a new window or tab in your broweser and go to your admin panel in your shop.

5. Go to the order you want to print a shipping label for and click "edit"

6. You will see two usps shipping buttons toward the bottom of the page. Clcik on the one labeled "customer" if the shipment will be going to the cutomer's address. Click on shipping if the shipment will be going to a different shipping address indicated by the customer.

7. You will be taken back to the USPS site to a form with all of your and your customer's information filled in for you. On the customer's side of the form, make sure United States is chosen from the pull down menu at the top.

8. Click on continue.

Continue to follow the instuctions on the USPS website.